About Ironing Hero

Ironing Hero is the trusted brand for laundry and ironing services. We want you to have the experience of having your own clothes ready, just as you fell in love with them when you bought or received them. This process is done with passion and detail in washing clothes with purpose, by people who know how important it is to have this service available in everyday life. Since 2015, Ironing Hero has combined the convenience of online service with ironing and laundry service so that customers not only enjoy more free time, whether they live or visit Lisbon, but also for those seeking peace of mind in the provision of this service.

Frequently Asked Questions

Find answers to your questions about our services.

How does the pickup and delivery service work?

Our service is very simple: contact us through WhatsApp, we schedule pickup at your preferred location and time, and we deliver clean and ironed clothes the next day or as agreed.

What is the coverage area?

We cover Lisbon, Odivelas, Loures, Cascais, Oeiras, Sintra, Amadora, Vila Franca de Xira and surrounding areas. For other areas, contact us to check availability.

What are the pickup hours?

Pickup is available 24 hours a day, 7 days a week. For special hours or weekends, contact us to check availability.

How can I pay?

We accept cash, card, MB WAY, PayPal, Revolut and N26. Payment is made at pickup (deposit) and at delivery (remaining amount).

How long does the service take?

The normal deadline is 2-3 business days. We also offer express services of 3h30,6h, 12h and 24h for those who need urgency.

What types of clothes can I send?

We accept all types of clothing: shirts, pants, dresses, coats, underwear, socks, towels, sheets, duvets, rugs and leather items. For special items, contact us.

What if the clothes don't turn out well?

If you're not satisfied with the result, we'll redo the service for free. Your satisfaction is our priority.

Can I cancel or change an order?

Yes, you can cancel or change the order up to 2 hours before the scheduled pickup. Contact us through WhatsApp to make the necessary changes.

Is there a minimum value for orders?

For wash and fold services, the minimum value is €‚¬20. For express services, the minimum is 5kg. For ironing, there is no minimum value.

How can I contact you?

You can contact us through WhatsApp (+351 911 958 659), Telegram (+351 911 958 659) or by phone. We are available Monday to Friday, from 9am to 6pm.

Frequently Asked Questions Ironing Hero